Visit our main
Update your device
Automatically get the latest software for your G Series Device
Current Software >
Select Device Type
Please provide the following information:
Plug your device into a USB port
Once connected, proceed with PPS installation instructions below.
Download and run the PPS Installation software:
After the download is complete, run the installer, follow the instructions given, and when complete press the Next button.
Backup your device's current settings
Run the PPS program and save the current profile by following these instructions:
Click on ...
Once the backup is complete, exit the PPS program and press the Next button.
Download and run the Firmware updater:
After the download is complete, run the updater, and follow these instructions:
When the updater window appears, press the Download button.
Wait while the firmware update takes place. This could take several minutes.
When the completion dialog appears, press the OK button.
Close the updater window by pressing the X in the upper right corner.
Once the update is complete, press the Done button.
The update process is complete. You may now unplug your device from the USB port.
If you encountered any problems, please contact tech support.
Show Help Video
Hide Help Video